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DeliveryWe aim to despatch all items within 48 hours of receiving your order, subject to stock availability. In most instances we can despatch within 24 hours. Our standard delivery charge anywhere in the UK is £1.95 and goods are sent by Fastway Couriers overnight..cos lets face it who wants to want for scrapbook and papercraft supplies!.ReturnsIf for any reason you are unhappy with anything you have ordered, please notify us in writing within 7 working days. Please return the goods in original packaging, unused and/or unworn with a note confirming what items you are returning. We will be pleased to offer an exchange or refund. Please note: we cannot refund used or customer damaged goods. Original delivery charges are non-refundable on unsatisfactory or unsuitable items. Returns are the customer's responsibility until received by us. We advise that you should send any return items via registered post as we cannot be responsible for returned goods not received in the post. If for any reason you find goods to be faulty upon arrival, please notify us immediately and we will offer a full refund or replacement, and help with you returning said items.Please don't hesitate to contact us on 01903 774225 if you require any advice about returning goods. |